Your "Like" we love!

Warranty Antalia

4 QUESTIONS / 4 ANSWERS

HOW LONG DOES AN ANTALIA WARRANTY LAST?

10 years from purchase

The warranty for Antalia kitchen furniture provided by the manufacturer is valid for a period of ten years following the purchase, claimable on any defects in the units caused by faults in the brand.

HOW CAN I CLAIM ON A FAULTY PRODUCT?

If the product is faulty, we will replace it for you

In order to claim this warraty, customers must follow the appropriate usage and care instructions. In the event that the part in question is faulty, it will be evaluated by company technicians or by authorised personnel to decide whether to repair or replace it. In the event of replacement of the faulty material, it will be exchanged for another product of equal or similar characteristics.

DOES THE WARRANTY COVER DAMAGES CAUSED BY IMPROPER USE OF THE KITCHEN?

Take special care of your kitchen

In the event that the material has been altered for reasons not pertaining to the brand, the latter is not liable to repair or substitute the material in question.

The manufacturer is not liable for damages that may occur through the improper use of kitchen furniture, nor does the warranty cover the consequences of the inadequate care and usage of the kitchen despite the usage recommendations provided by the manufacturer.

UNDER WHICH CIRCUMSTANCES IS THE ANTALIA WARRANTY CONSIDERED VOID

Other circumstances…

Situations that render the customer’s warranty void, notwithstanding the rights recognised in the Royal Decree Legislation 1/2007 of the 16th November, may be:

  • Variations in tone and grain in wooden doors as a result of their origin.
  • Differences in colour or tone in the furniture when a repair or replacement is carried out.
  • Force majeure such as water leaks, floods, variation in tone caused by light, high temperatures, unsuitable humid conditions, the incorrect use of cleaning products, natural wear, etc.
  • Any liability for faulty repairs, mounting or dismounting and transportation of the product by any person without authorisation from the Brand, are excluded. We recommend users to employ the services of our qualified technical staff.
  • After 3 months following the purchase, removal costs will be charged to the end-user, as well as workmanship 2 months after the acquisition.
  • If the “Usage and maintenance recommendations for Antalia kitchens” instructions found in this document are not adhered to, this warranty is rendered void.
  • Worktops are strictly excluded from this earranty (except for Antalia brand laminate worktops), domestic appliances and accessories that are not included in the furniture such as sinks, taps, etc…

 

In order to claim the warranty, the customer must go to the place of sale with the receipt featuring the date of said purchase as well as the guarantee, correctly filled out and stamped at the time of purchase.

AND WHAT MORE